Terms & Conditions

1. Use of the Website

You may use the Website for lawful, personal, and informational purposes.

By using the Website, you agree that you will not:

• Use the Website for any unlawful, fraudulent, or unauthorized purpose;
• Violate any applicable federal, state, or local law or regulation;
• Attempt to gain unauthorized access to the Website, its systems, servers, databases, or networks;
• Interfere with or disrupt the operation, security, or availability of the Website;
• Introduce viruses, malware, malicious code, or other harmful material;
• Use automated systems, bots, scrapers, spiders, or similar technologies to access or collect information from the Website without our prior written permission;
• Impersonate TripStop, its employees, representatives, customers, or other individuals or entities;
• Submit false, misleading, fraudulent, or unauthorized information through the Website;
• Use Website content to compete with TripStop or for unauthorized commercial purposes; or
• Attempt to circumvent security features, access restrictions, or other technical measures.

We reserve the right to suspend or restrict access to the Website if we believe these Terms have been violated or if necessary to protect the Website, our customers, our business, or others.

2. Website Information

We strive to provide accurate, current, and useful information on the Website. However, information may change from time to time.

This may include:

• Store locations;
• Store hours;
• Fuel availability;
• Fuel prices;
• Food and beverage offerings;
• Products;
• Amenities;
• Services;
• Promotions;
• Deals;
• Employment opportunities;
• Road Pass information; and
• Other store-specific information.

Availability, pricing, hours, products, services, amenities, and promotions may vary by location and may change without notice.

The Website may identify services or amenities that are available only at participating locations. Customers should verify location-specific availability before relying on any particular service or offering.

TripStop does not guarantee that all information displayed on the Website will always be complete, current, or error-free.

3. Store Locations and Location Information

The Website may provide information about TripStop locations, including addresses, hours, directions, amenities, fuel offerings, food options, and other location-specific information.

Location information is provided for convenience and may be subject to change.

Directions and mapping services may be provided by third parties, including Google Maps. TripStop does not control third-party mapping services and is not responsible for their accuracy, availability, routing decisions, traffic information, road closures, or other information they provide.

You are responsible for exercising appropriate judgment and following applicable traffic laws while traveling.

Do not use the Website or interact with location-search features while driving if doing so would distract you from safely operating a vehicle.

4. Products, Food, and Beverage Offerings

TripStop may offer fuel, food, beverages, convenience products, and other goods and services at participating locations.

Product availability, menus, ingredients, pricing, portion sizes, and other offerings may vary by location and may change without notice.

Images displayed on the Website are for illustrative purposes unless otherwise stated. Actual products may differ from photographs or displayed images.

Where applicable, product descriptions and food information are provided for general informational purposes. Customers with food allergies, intolerances, dietary restrictions, or other health-related concerns should review available ingredient and allergen information and consult appropriate personnel before purchasing or consuming a product.

TripStop does not guarantee that any particular product, ingredient, or menu item will be available at a particular location unless expressly stated otherwise.

5. Fuel, Pricing, and Payment

Fuel types, fuel availability, and fuel prices may vary by location and may change at any time.

Any fuel price displayed on the Website should be considered informational unless expressly identified as a guaranteed or locked price under a specific offer.

Actual prices at the pump or point of sale control the transaction.

TripStop is not responsible for pricing discrepancies caused by delays, technical errors, third-party systems, or changes occurring after information is displayed online.

Payment methods and accepted forms of payment may vary by location.

6. Promotions, Deals, and Special Offers

TripStop may periodically offer promotions, discounts, coupons, contests, sweepstakes, limited-time offers, or other special programs (“Promotions”).

Each Promotion may have additional terms and conditions, including:

• Eligibility requirements;
• Start and expiration dates;
• Participating locations;
• Purchase requirements;
• Product restrictions;
• Redemption limits;
• Quantity limitations;
• Exclusions; and
• Other applicable conditions.

Promotion-specific terms control in the event of a conflict with these general Terms.

Unless otherwise stated, Promotions are subject to availability and may be modified, suspended, or discontinued at any time to the extent permitted by applicable law.

TripStop reserves the right to correct typographical, pricing, promotional, or other errors and to cancel or modify an offer where permitted by law.

TripStop will not make promotional claims that are intended to mislead consumers. Promotional disclosures and material conditions should be reviewed together with the applicable offer. Federal consumer-protection rules generally require advertising and promotional claims to be truthful and material terms to be clearly disclosed.

7. Road Pass Rewards

TripStop may introduce or operate a loyalty, rewards, membership, or customer engagement program known as Road Pass or Road Pass Rewards (“Road Pass”).

Road Pass may be subject to separate terms, eligibility requirements, privacy disclosures, participation rules, reward limitations, expiration rules, and other conditions.

If separate Road Pass Terms & Conditions are published, those terms will govern participation in the program and will supplement these Website Terms.

Road Pass features, benefits, rewards, participating locations, enrollment methods, and availability may change from time to time.

If Road Pass has not yet launched, information presented on the Website regarding Road Pass may be informational only and does not constitute an offer that the program will launch on any particular date or with any particular features.

TripStop reserves the right to modify, suspend, or discontinue Road Pass as permitted by applicable law and the applicable Road Pass terms.

8. Communications and Marketing

If you voluntarily provide your email address, telephone number, or other contact information through the Website, including for TripStop updates, promotions, Road Pass announcements, or other communications, you may receive communications related to your request or the programs for which you have signed up.

Where required by law, TripStop will obtain appropriate consent before sending marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable communication.

For text messaging programs, additional terms, disclosures, consent requirements, message/data-rate disclosures, frequency information, and opt-out instructions may apply.

Nothing in these Terms overrides any applicable consent requirement or privacy right.

9. Privacy

Your use of the Website may involve the collection and processing of personal information.

TripStop’s collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

Please review the Privacy Policy before using features that request personal information.

If TripStop is subject to applicable state privacy laws, the Privacy Policy will describe applicable consumer rights and available methods for exercising those rights.

For example, California’s privacy framework provides covered consumers with rights concerning personal information and requires applicable businesses to provide certain disclosures and methods for submitting privacy requests.

10. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, analytics tools, local storage, and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, provide relevant content, and support marketing activities.

Where required, TripStop will provide applicable disclosures and choices regarding these technologies.

Additional information is available in our Privacy Policy and, where applicable, our cookie or privacy preference tools.

11. Intellectual Property

Unless otherwise stated, the Website and its contents are owned by or licensed to TripStop and are protected by applicable intellectual-property laws.

This includes, without limitation:

• TripStop names and logos;
• Trademarks and service marks;
• Brand names and proprietary program names;
• Text;
• Graphics;
• Photographs;
• Illustrations;
• Videos;
• Audio;
• Designs;
• Layouts;
• Icons;
• Software;
• Website functionality; and
• Other materials appearing on the Website.

You may view and use Website content for your personal, non-commercial use.

Except as expressly permitted by law or by TripStop in writing, you may not reproduce, distribute, modify, publish, display, perform, transmit, sell, license, create derivative works from, or commercially exploit Website content.

Nothing in these Terms grants you ownership of any TripStop intellectual property.

12. Trademarks

TripStop and its associated names, logos, slogans, product names, service names, and other brand identifiers may constitute trademarks or service marks of TripStop or its affiliates or licensors.

Third-party names, trademarks, and logos appearing on the Website belong to their respective owners.

You may not use TripStop trademarks or branding without prior written permission, except as permitted by applicable law.

13. User-Submitted Information and Content

Certain Website features may allow users to submit information, feedback, questions, comments, applications, reviews, photographs, or other materials (“User Content”).

You remain responsible for the User Content you submit.

By submitting User Content, you represent that:

• You have the necessary rights and permissions to submit it;
• It does not knowingly violate another person’s rights;
• It is not fraudulent, defamatory, threatening, obscene, or unlawful;
• It does not contain malicious code; and
• Its submission does not violate these Terms or applicable law.

To the extent necessary for TripStop to operate, display, reproduce, or use User Content submitted through the Website, you grant TripStop a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise process that User Content, subject to applicable law and our Privacy Policy.

TripStop is not obligated to monitor, publish, or retain User Content and may remove or restrict User Content at its discretion, subject to applicable law.

14. Third-Party Websites and Services

The Website may contain links, integrations, maps, social-media features, payment services, job application systems, ordering services, or other functionality provided by third parties.

Third-party services may be governed by their own terms and privacy policies.

TripStop does not control and is not responsible for the content, availability, security, privacy practices, or performance of third-party websites or services.

Your use of a third-party service is at your own risk and subject to that provider’s applicable terms.

15. Employment Opportunities

TripStop may provide information about employment opportunities and links to third-party or external employment systems.

Job postings may be subject to change, may be withdrawn at any time, and may be available only at certain locations.

Submitting an employment application through the Website or an external employment platform does not guarantee an interview, employment, or any particular position.

Employment decisions are subject to applicable law and TripStop’s hiring practices.

16. Website Availability

We strive to keep the Website available and functioning properly, but we do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

The Website may occasionally be unavailable because of:

• Maintenance;
• Updates;
• Technical problems;
• Network or internet failures;
• Third-party service interruptions;
• Security incidents;
• Natural disasters;
• Government actions; or
• Other circumstances beyond our reasonable control.

TripStop may modify, suspend, or discontinue any portion of the Website at any time.

17. Security

We take reasonable measures designed to protect the Website and information submitted through it.

However, no website, network, transmission, or electronic storage system can be guaranteed to be completely secure.

You acknowledge that electronic communications and internet use involve risks and that you use the Website at your own risk.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TRIPSTOP DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND FREEDOM FROM ERRORS OR HARMFUL COMPONENTS, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

TRIPSTOP DOES NOT WARRANT THAT:

• THE WEBSITE WILL ALWAYS BE AVAILABLE;
• THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR;
• INFORMATION ON THE WEBSITE WILL ALWAYS BE COMPLETE, ACCURATE, OR CURRENT;
• PARTICULAR PRODUCTS, FOOD ITEMS, FUEL TYPES, SERVICES, OR AMENITIES WILL BE AVAILABLE AT ANY LOCATION; OR
• THE WEBSITE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded or limited.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIPSTOP AND ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY WEBSITE CONTENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRIPSTOP’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TRIPSTOP, IF ANY, FOR THE SPECIFIC WEBSITE SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.

THE LIMITATIONS ABOVE APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

20. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TripStop and its affiliates, owners, officers, directors, employees, agents, contractors, licensors, and service providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Your violation of these Terms;
• Your unlawful or unauthorized use of the Website;
• Your User Content;
• Your violation of another person’s rights; or
• Your violation of applicable laws or regulations.

TripStop reserves the right to assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate reasonably with that defense.

21. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the applicable U.S. state, without regard to its conflict-of-law principles, except to the extent applicable law requires otherwise.

Any dispute arising from or relating to these Terms or your use of the Website will be subject to the jurisdiction and venue of the applicable state or federal courts, unless applicable law requires otherwise.

22. Dispute Resolution

These Terms do not currently include a mandatory arbitration requirement. Unless and until TripStop publishes a separate, counsel-approved dispute-resolution provision, disputes relating to these Terms or the Website will be handled as described in the Governing Law section.

23. Class Action Waiver

These Terms do not currently include a class-action waiver. Any class-action waiver or limitation on participation in representative proceedings, if adopted, will be reviewed by counsel and published in an updated version of these Terms.

24. Changes to These Terms

TripStop may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of these Terms.

If material changes are made, TripStop may provide additional notice where appropriate or required by law.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

26. No Waiver

TripStop’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or TripStop’s right to enforce it later.

27. Entire Agreement

These Terms, together with any documents expressly incorporated by reference, constitute the agreement between you and TripStop concerning your use of the Website and supersede prior or contemporaneous understandings concerning that subject matter.

Additional terms may apply to specific services, promotions, loyalty programs, applications, contests, sweepstakes, or other offerings.

If additional terms conflict with these Terms, the additional terms will control with respect to the specific service or offering.

28. Assignment

You may not assign or transfer your rights or obligations under these Terms without TripStop’s prior written consent.

TripStop may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate restructuring, sale of assets, or other business transaction, or as otherwise permitted by law.

29. Contact Us

If you have questions about these Terms or the Website, please contact TripStop:

TripStop Inc.

721 Blue Ridge Blvd, Roanoke, VA 24012

Email: support@tripstopmarkets.com

Phone: (540) 523-1804

Website: TripStop

30. Important Location-Specific Terms

Because TripStop operates multiple locations, individual stores may have additional rules, policies, restrictions, or requirements relating to particular services or facilities.

These may include, where applicable:

• Fuel purchases;
• Truck parking;
• Food and beverage purchases;
• Store-specific amenities;
• Restroom facilities;
• Propane;
• DEF;
• Air and water services;
• Loyalty offers;
• Promotions;
• Parking;
• Ordering services; and
• Other location-specific services.

Location-specific terms, posted notices, and applicable promotional terms may supplement these Terms.

31. Accessibility

TripStop is committed to providing an accessible online experience.

If you encounter difficulty accessing any portion of the Website or need assistance using a Website feature, please contact us at:

Email: support@tripstopmarkets.com

We will consider accessibility requests and seek to provide appropriate assistance.

Final Notice

These Terms are intended to govern general use of the TripStop Website. Additional terms may apply to particular products, services, promotions, rewards programs, contests, sweepstakes, applications, purchases, or other offerings.

Where applicable, those additional terms will be made available before or at the time you participate in the relevant offering.

Thank you for choosing TripStop.

Make Every Trip Better.